Name: Homework 13

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Question 1   Multiple Choice (1.0000 points)
  Question: Which of the following creates good tenant relations?
    Inconsistent maintenance of the property
Little communication with the tenants
Lax enforcement of the building rules
Reputation for good maintenance of the property

Question 2   Multiple Choice (1.0000 points)
  Question: The foundation of good landlord?tenant relations is
    many rules.
move-in inspections.
vague understanding of lease terms.
varying rental rates from the same units.

Question 3   Multiple Choice (1.0000 points)
  Question: How should the manager deal with maintenance requests?
    Ignore them unless repeated three times
Process once a week, preferably on Monday mornings
Tell the tenant when the repair will be made, or why it won't be done
Procrastinate and evade the issue

Question 4   Multiple Choice (1.0000 points)
  Question: What is the benefit of a stable, satisfied tenant population?
    Threatens earning capabilities of the building
Improves stability of property income
Increases managers time showing units
Increases renovation costs

Question 5   Multiple Choice (1.0000 points)
  Question: How can the manager encourage prompt rental payments?
    Accept valid excuses for late payments if made before the due date
Begin with clear-cut understanding as to when and where payments are due
Avoid charging late fees
Shun offering incentives for early payments