Chapter 17:  Managing Life Safety and Environmental Issues

Managing Life Safety and Security

l   Using Personnel, Equipment and Procedures

l   Four Goals of Any Program

   Preventing emergencies or security breaches

   Detecting a breach early

   Containing or confining the damage

   Counteracting the damage

Emergency Equipment and Technology

l   Building Systems

   Elevators

   Smoke Detectors

   Sprinkler System

   Paging System

   Intrusion Alarms 

l    Monitoring Tenant Equipment

Role of Personnel in Life Safety

l   Employee Training Procedure

l   Protect Human Life

l   Central Base of Operations

l   Tenant Wardens

Personnel Assignments

l   Emergency Spokesperson

l   Life Safety Control Center Operator

l   Life Safety Officer (LSO)

l   Mechanical Technician

Property Management Procedures

l    Life Safety Procedures

    Internal Procedures

    Hazard Detection and Emergency Evacuations

    Disaster Planning

    Emergency Supplies

    Evacuation Drills

l    Emergency Preparedness Procedures

l          Inspection Procedures

l    Communicating with Tenants and the Media

Tenant Emergency Procedures Manual

l    Accident or Illness

l    Tornado or Hurricane

l    Earthquake

l   Fire Drill

l    Terrorist threat

l    Bomb Threat

l    Elevator Emergencies

l    Emergency Special Provisions

Minimizing Post-Emergency Damage

l   Restoration Operations

l   High-Speed Reconstruction

l   Disaster Aftershocks 

Managing Criminal Activity Issues

l   Increasing Management Liability

l   Preventing Criminal Activity

l   Hiring Security Personnel

l   Watch Programs

l   Working to Control Illegal Drug Activity

l   Make Repairs

l   Involve Other Tenants

l   Potentially Hazardous Locations

l   Make Use of Technological Tools

l   Review Lease Clauses

l   Stop Employee Crime